The high performance Mitel 3300 ICP 5550 IP Console Dark Grey North American 50006490 is a PC-based attendant console and administration application for the Mitel Communications Director (MCD). It combines an intuitive PC interface and a specialized telephony keypad for easy dialing and quick access to call processing and telephony features. With teleworker support, the corporate answering point is flexible and mobile. Attendants can now work from anywhere, at anytime.

• 5550 IP Console Providing Enterprise Console Attendant Advanced Presence Information
• 5550 IP Console is supported on the 3300 ICP Release 7.0 or later.

• Telephony Keypad (IP Version) (Dark Grey)
• 50005300 24VDC Power Adapter Universal, 100-240V 50-60 Hz
• 51005172 C7 Power Cord with NA Plug Type
• 4000/5000 Series Handset (Dark Grey),
• Curly Cord, Handset Cradle
• 5550 IP Console Application Documentation CD
• Programmable Keys Designation Labels (Eng/Fre/Span)
• Two Ethernet Cables (5` & 10`)
• English, French and Spanish supported in this Package.

• Transfer Assistant: Complete 90% of calls with the dynamic historical driven search
• Call History: Attendants can quickly lookup past transfers in difficult situations
• Multi-Tenanting: Share a single answer point and save on answer point costs
• Teleworker Support: Attendants can work off site, reducing office space costs
• Additional Data Fields: Provide more information to attendants, with color support
• Enhanced Status Indication: Hot Desk Login and Call Forward Status provided to attendants
• Presence, Email, and Instant Messaging: Integrated with Office Communications Server*
• Busy Lamp Field (BLF) Monitoring: Attendants see the phone status at a glance
• Multiple BLF Lists and Tile-Based BLF View: Multi-Tenanting BLF list support
• Incoming Calls List: Provides visual indication of all incoming calls, prioritizes calls, and customizes greeting based on calling line information
• Direct Station Select (DSS): Enables Attendants to pick up ringing extensions
• Calls on Hold Comments: Attendants have additional information to handle calls more efficiently
• Highly Intuitive Graphical User Interface (GUI): With screen-based call handling, simply point-and-click
• One-Button Access to Programmable Key Functions
• Twelve Programmable Keys: Provide easy access to the most commonly used attendant features and services
• On-Screen Scratch Pad: Allows attendants to take quick notes and messages while handling calls
• On-Screen Bulletin Board: Displays system wide information across the complete answer point
• Retrieve Key: Quickly retrieve a call that was transferred to the wrong extension
• Call Answering Priority: Answer calls based on longest time waiting or origin
• Call Waiting Threshold Capability: Incoming calls are routed to other consoles, reducing wait times
• Comprehensive Hospitality Console Feature Set
• Dual Handset / Headset Jacks: For monitoring and training new attendants
• Adaptable Telephony Keypad and Handset Cradle: For right- or left-handed attendants
• Languages Supported: English, French (North American and European), Spanish (North American and European), German, Dutch, Italian, Portuguese (European and Brazilian), Swedish, and Simplified Chinese