The high performance Mitel 3300 ICP 5550 IP Console is supported on the 3300 ICP Release 7.0 or later providing Enterprise Console Attendant Advanced Presence Information. 

• Telephony Keypad (IP Version) (Dark Grey)
• 50005300 24VDC Power Adapter Universal, 100-240V 50-60 Hz
• 51005172 C7 Power Cord with NA Plug Type
• 4000/5000 Series Handset (Dark Grey),
• Curly Cord, Handset Cradle
• 5550 IP Console Application Documentation CD
• Programmable Keys Designation Labels (Eng/Fre/Span)
• Two Ethernet Cables (5` & 10`)
• English, French and Spanish supported in this Package.

• Multi-Tenanting: Share a single answer point and save on answer point costs
• Teleworker Support: Attendants can work off site, reducing office space costs
• Additional Data Fields: Provide more information to attendants, with color support
• Enhanced Status Indication: HotHot off off-site Desk Login and Call Forward Status provided to attendants
• Presence, Email, and Instant Messaging: Integrated with Office Communications Server*
• Busy Lamp Field (BLF) Monitoring: Attendants see the phone status at a glance
• Multiple BLF Lists and Tile-Based BLF View: Multi-Tenanting BLF list support
• Incoming Calls List: Provides visual greetingsgreeting based on calling line information
• Direct Station Select (DSS): Enables Attendants to pick up ringing extensions
• Calls on Hold Comments: Attendants have additional information to handle calls more efficiently
• Highly Intuitive Graphical User Interface (GUI): With screen-based call handling, simply point-and-click
• One-Button Access to Programmable Key Functions
• Twelve Programmable Keys: Provide easy access to the most commonly used attendant features and services
• On-Screen Scratch Pad: Allows attendants to take quick notes and messages while handling calls
• On-Screen Bulletin Board: Displays system system-wide wide information across the complete answer point
• Retrieve Key: Quickly retrieve a call that was transferred to the wrong extension
• Call Answering Priority: Answer calls based on longest time waiting or origin
• Call Waiting Threshold Capability: Incoming calls are routed to other consoles, reducing wait times

• Dual Handset / Headset Jacks: For monitoring and training new attendants
• Adaptable Telephony Keypad and Handset Cradle: For right- or left-handed attendants
• Languages Supported: English, French (North American and European), Spanish (North American and European), German, Dutch, Italian, Portuguese (European and Brazilian), Swedish, and Simplified Chinese