The efficient Mitel 3300 ICP 5550 IP Console Dark Grey North American 50006490 is an 5550 IP Console is supported on the 3300 ICP Release 7.0 or later.
INCLUDE(S):
Telephony Keypad (IP Version) (Dark Grey)
50005300 24VDC Power Adapter Universal, 100-240V 50-60 Hz
English, French and Spanish supported in this Package.
Mitel 5550 IP Console provides such features as:
Transfer Assistant: Complete 90% of calls with the dynamic historical driven search
Call History: Attendants can quickly lookup past transfers in difficult situations
Multi-Tenanting: Share a single answer point and save on answer point costs
Teleworker Support: Attendants can work off site, reducing office space costs
Additional Data Fields: Provide more information to attendants, with color support
Enhanced Status Indication: Hot Desk Login and Call Forward Status provided to attendants
Presence, Email, and Instant Messaging: Integrated with Office Communications Server*
Busy Lamp Field (BLF) Monitoring: Attendants see the phone status at a glance
Multiple BLF Lists and Tile-Based BLF View: Multi-Tenanting BLF list support
Incoming Calls List: Provides visual indication of all incoming calls, prioritizes calls, and customizes greeting based on calling line information
Direct Station Select (DSS): Enables Attendants to pick up ringing extensions
Calls on Hold Comments: Attendants have additional information to handle calls more efficiently
Highly Intuitive Graphical User Interface (GUI): With screen-based call handling, simply point-and-click
One-Button Access to Programmable Key Functions
Twelve Programmable Keys: Provide easy access to the most commonly used attendant features and services
On-Screen Scratch Pad: Allows attendants to take quick notes and messages while handling calls
On-Screen Bulletin Board: Displays system wide information across the complete answer point
Retrieve Key: Quickly retrieve a call that was transferred to the wrong extension
Call Answering Priority: Answer calls based on longest time waiting or origin
Call Waiting Threshold Capability: Incoming calls are routed to other consoles, reducing wait times
Comprehensive Hospitality Console Feature Set:
Dual Handset / Headset Jacks: For monitoring and training new attendants
Adaptable Telephony Keypad and Handset Cradle: For right- or left-handed attendants
Languages Supported: English, French (North American and European), Spanish (North American and European), German, Dutch, Italian, Portuguese (European and Brazilian), Swedish, and Simplified Chinese
All prices are in USD
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